FAQ
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Frequently Asked Questions
We specialize in premium fiber optic products including fusion splicers, OTDRs, fiber cleavers, power meters, fiber optic cables, and accessories designed for telecom and network solutions.
We offer worldwide shipping, including the USA, Europe, Asia, Africa, and more. Shipping options and rates will be calculated during checkout.
Orders are processed within 1–2 business days. Shipping times vary depending on your location, but most international deliveries arrive within 3–7 business days.
We accept all major credit cards, PayPal, and other secure payment options available at checkout.
Yes! Once your order is shipped, we will send you a tracking number so you can monitor your shipment’s progress.
Yes, many of our products come with a manufacturer’s warranty. Warranty details are mentioned on the product pages or can be requested from our support team at info@fibracore.store
You can return products within 14 days of delivery. Items must be unused and in their original packaging. Please refer to our Return & Refund Policy for full details.
International customers are responsible for any customs duties, taxes, or import fees as per their country’s regulations.
If your order has not been shipped yet, you can contact us at info@fibracore.store to request changes or cancellations. Once shipped, changes cannot be made.
You can email us at info@fibracore.store or use the contact form on our website. Our team typically responds within 24–48 business hours.