Sumitomo ER-10 Electrodes

Return and Refund Policy – Fibracore Telecom Co., Ltd

Customer satisfaction is our top priority. If you are not fully satisfied with your purchase, we are here to help.

• Returns: You can request a return within 7 days of receiving your product.
• Conditions: Items must be unused, in the original packaging, and in the same condition as received.
• Refunds: Once we receive and inspect your returned item, we will issue a full refund to your original method of payment within 5–7 business days.
• Return Shipping: Customers are responsible for return shipping costs unless the return is due to a defective or incorrect item.

For any return or exchange inquiries, please contact our support team at info@fibracore.store.

Shipping Policy – Fibracore Telecom Co., Ltd

At Fibracore Telecom, we are committed to delivering your orders swiftly and securely.

• Order Processing: Orders are processed within 1–2 business days.
• Shipping Methods: We offer standard, expedited, and express shipping options via trusted carriers like FedEx, DHL, and UPS.
• Delivery Time: Shipping times vary depending on your location. Typically, delivery takes 3–7 business days for international orders.
• Tracking: A tracking number will be provided once your order is shipped.
• Customs & Duties: International customers are responsible for any applicable customs duties or taxes.

We strive to make your delivery experience as smooth as possible!